We take every member's privacy seriously. This document transparently explains how idompet collects, uses, stores, and protects your personal information in line with industry best practices.
All data transmitted between your device and idompet's servers is protected with 256-bit SSL encryption, the highest security standard in the industry. Your information is safe from any unauthorized access attempts.
Only authorised personnel may access members' personal data, and only for designated purposes. Every access is logged and regularly audited to ensure no misuse occurs.
Idompet does not sell, rent, or commercialize your personal data to any third party for marketing purposes. Your data is used solely for the purposes for which you have given explicit consent.
Your personal data is stored on servers protected by multi-layered security systems. All passwords are stored in irreversible hashed form, and financial information is not stored directly on our systems.
The idompet privacy policy is drafted in accordance with applicable data protection legislation. We continually update our privacy practices to ensure full compliance with relevant legal developments.
You have the full right to access, correct, or request the deletion of your personal data at any time. idompet makes this process straightforward through a clear path via the account centre or our support channels.
Idompet only collects the information necessary to provide you with the best and most secure service.
Full name, date of birth, identification card or passport number, and identity document images for the KYC process.
Email address, phone number, and current residential address used for communication and account notification delivery.
Bank account number, bank name, and selected payment method details for processing deposits and fund withdrawals.
Game history, transaction records, game preferences, and platform usage patterns for security and service improvement purposes.
IP address, browser type, operating system, and connection log data used for security monitoring and fraud prevention.
Live chat session history, support tickets, and email correspondence with our customer service team for reference and service improvement purposes.
Idompet is fully committed to protecting the privacy of every individual who uses our platform. We understand that your trust is our most valuable asset, and we take this responsibility with the utmost seriousness. This Privacy Policy is designed to provide you with a clear and transparent understanding of how we handle your personal information.
This policy applies to all registered idompet members, website visitors, and any individual who interacts with our platform through any channel — including the website, mobile app, live chat, and email. Continued use of our platform following any amendments to this Privacy Policy constitutes acceptance of the updated terms.
We follow industry best practices in data protection and continually strive to ensure your information is handled responsibly, securely, and with full respect for your privacy rights.
Idompet collects personal information through various transparent and ethical means. The following are our primary data collection methods:
Collected personal information is used solely for the following purposes, and no further than what is required for each purpose:
Idompet will not use your data for any purpose not stated in this Privacy Policy without first obtaining your additional consent.
Idompet respects your privacy and does not share your personal information with third parties except in the following situations:
Idompet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your browser at any time. However, disabling certain cookies may affect platform functionality. Continued use of our platform is considered consent to the use of cookies in accordance with this Privacy Policy.
Protecting your data from unauthorized access, loss, or misuse is idompet's highest priority. We implement multiple layers of technical and organizational security to ensure maximum protection:
Idompet retains your personal information for as long as necessary to fulfil the purposes of collection and applicable legal obligations. In general, our retention policy is as follows:
Once the retention period expires, your data will be securely deleted or anonymized in accordance with established procedures, unless there is a legal requirement to retain it for longer.
As an idompet user, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights within a reasonable timeframe:
| User Rights | Description | Status |
|---|---|---|
| Right of Access | Requesting a copy of the personal data we hold about you | Available |
| Right to Rectification | Correcting personal information that is inaccurate or incomplete | Available |
| Right to Erasure | Requesting the deletion of your data subject to legal obligations | Available |
| Right to Restriction | Requesting restrictions on the processing of your data under certain circumstances | Available |
| Right to Data Portability | Receiving your data in a machine-readable format | Available |
| Right to Object | Objecting to the processing of your data for direct marketing purposes | Available |
To exercise any of the above rights, please contact our privacy team via support email or live chat. We will process your request within 30 days of receipt, subject to the required identity verification.
The idompet platform is exclusively for individuals aged 18 years and above only. We do not knowingly collect, store, or process any personal data from minors.
If we find that we have collected data from someone under the age of 18, we will take immediate steps to delete that information and close the account in question. Parents or guardians who discover that their child has registered on our platform are requested to contact us immediately so that appropriate action can be taken.
Idompet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Whenever an amendment is made, the "Updated" date at the top of this document will be revised.
For significant amendments, we will provide reasonable notice via your registered email or through in-platform notifications before the changes take effect. Continued use of the idompet platform after the effective date of any amendment means you accept and agree to the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or idompet's handling of your personal data, our team is ready to assist you:
We are committed to addressing every privacy-related enquiry promptly, thoroughly, and with full professionalism. Your trust in us is something we value greatly.