Responsible gaming isn't just a slogan — it's idompet's genuine commitment to ensuring every user on our platform enjoys a fun, safe, and harm-free gaming experience. For us, the joy of playing only matters when it doesn't bring stress, debt, or problems into your everyday life.
Online gaming, including casino, slots, bingo, and betting, is designed for entertainment. However, like any form of entertainment involving real money, it must be managed wisely. idompet always puts the health and well-being of our members above everything else.
Many people don't realise they are losing control until the situation becomes serious. Identifying early warning signs is the most important step toward getting help before things escalate. Here are some signs to watch for in yourself or someone you care about:
Playing to chase losses — Constantly trying to "win back" money that has already been lost by continuing to bet more.
Lying about gaming activity — Hiding the extent of your gaming from family members or friends.
Neglecting daily responsibilities — Work, family, or basic needs are neglected in favour of playing longer.
Borrowing money to play — Using loans, credit, or emergency savings solely to keep betting.
Feeling anxious when not playing — Feeling uncomfortable, restless, or irritable when unable to access the gaming platform.
Exceeding self-imposed limits — Promising to stop at a certain limit but consistently failing to follow through in practice.
Responsible gaming doesn't mean you can't have fun — in fact, it's the best way to ensure you keep enjoying the game long-term. Follow these simple guidelines as the foundation of a healthy play style:
- Set a clear budget before starting each session and stick to it regardless of the outcome.
- Treat money spent as an entertainment cost — not an investment or source of income.
- Take regular breaks. Get up, stretch, and step away from the screen every 45–60 minutes.
- Do not play when you are stressed, sad, or in an emotionally unstable state.
- Use the deposit limit and session time limit features available in your account settings.
- Do not chase your losses. Accept every outcome as part of the gaming experience.
- Ensure that gaming does not interfere with sleep, meals, work, or time with family.
- Diversify your hobbies and leisure activities so that gaming isn't your only source of enjoyment.
Idompet strictly enforces a minimum age requirement of 18 years old for all platform users. We carry out a strict age verification process during registration and throughout the KYC process to ensure no underage individuals can access our services.
If you share a device with children or teenagers at home, we encourage you to:
- Always log out of your idompet account when it is not in use.
- Using a strong password and not sharing it with anyone.
- Installing parental control software on shared devices to block access to gaming sites.
- Educating children about the risks of online gambling and the importance of waiting until they are of legal age.
All idompet self-control tools are directly accessible through the Account Settings within the platform. The process is simple, fast, and takes effect instantly once you confirm your choice:
- Login into your idompet account and go to the Settings or My Account.
- Select a tab "Responsible Gaming" or "Account Control".
- Choose the tool you want to use — deposit limits, session limits, cool-off, or self-exclusion.
- Enter the value or duration you want and confirm your selection.
- Settings will takes effect immediately. Stricter limits apply immediately; relaxing a limit may require a waiting period for your protection.
If you encounter any difficulties or need assistance setting your limits, our customer support team is available via 24/7 live chat or email at [email protected].